Michelle Jacobs started  ACT!ON INNOVATION  in 1998, after facilitating, project managing, business developing, training and coaching blue chip corporates, small businesses and private individuals since 1993.  

Michelle's interest in innovative methods to developing teams and delivering projects successfully has taken her to America, Australia, Europe and Singapore to train in a variety of world class international coaching, facilitation and training methods. More recently, she has accredited as a Master ILS Coach which is an ICF accredited training program and also completed online courses in Visual Coaching and Facilitation methods with a Canadian trainer and coach.

Michelle has facilitated projects and workshops, coaching and training sessions for over 2500 individuals since the 1990's.  Michelle's roles have included Project Manager for Olivetti Information Technology, Strategic Change Facilitator for CNA Gallo, Operations Director for X-Pert Project Management Services Western Cape and Senior Business Development Manager for Cell C.  She is now the business owner and managing member of Action Innovation, which includes being the founding member for Creativity Gym, Growth Galaxy and The Collective as part of the offerings she is responsible for.

She holds a B.Soc.Sc (Economics and Organisational Psychology) and certificate in Project Management (Engineering Department) from the University of Cape Town and a B.A. Honors (Organisational Psychology) from the University of South Africa.  She also holds several certificates for short courses and longer programmes in Coaching, Project Management, Training, Facilitation, Strategy, Finance, Entrepreneurship, Corporate Social Investment, Soft Skills Development, Counselling and Fine Art.


ACT!ON INNOVATION  offers creative, personalised team development and facilitation services that enable your business, staff and client relationships to develop to their optimal potential.

If your current meeting, project team and management toolkits are needing a lift, Action Innovation is able to bring you creative, energising ways to amp up your team's brain power and create synergy.

Effective approaches to meeting your specific needs are designed to work from the inside out, building authentic levels of empowerment that develop your team to the next level.

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Clients have included Avenge Group, Olivetti, SBSA, Nedbank, Nedcor Investment Bank, Liberty Group, Limestone, Wesbank, Vodacom, Sanlam, Pick n Pay, Hallmark Greeting Cards, Metropolitan, University of the North, Netsurit, UCS, VWV Interactive, Cambrient, UBS, Montecasino And Tsogo Sun,  and NATIVE VML, to name a few.